The requirement of Webchat was very specific and well structured. Our first phase of development started in the blueprinting by gathering in-depth details of each of the requirement.
We have used PHP, Codeigniter Framework and MySQL (Oracle and PostgreSQL also can be used) as a database for the project. Comet technology used for real-time chat communication. There is a large number of reporting section to generate KPI.
Kolpolok Limited is providing maintenance support to bKash Limited for their Webchat Software. It is our utmost priority to keep the software running for 24 hours a day.
Good work Team Kolpolok. Definitely, we are going to hire them for the new development work.
We appreciate the great support we receive from Kolpolok Limited.
We found Kolpolok Limited at the right time of our need. Thanks to Kolpolok Limited.
I believe Kolpolok Limited has the expertise to solve complex problems. I appreciate their nonstop effort for our development works.
Thanks, Kolpolok Team for the great experience.
Medical Squadron is a Hospital of Bangladesh Airforce. We have automated the day to day process of Medical Squadron. It includes SRS preparation, blueprinting all the details, network infrastructure, software, development, hardware purchase, testing and finally project deployment.
bKash is fastest growing largest Fintech company in Bangladesh having 24 million subscribers. They have a large number of customers base seeking customer supports every day. Webchat is one of their customer support medium which is developed by Kolpolok Limited.
Teletalk is a large telecom company backed by Bangladesh Government. They have a lot of distributors and agent all over the country to sell their products. Managing all these was a very big problem. We have developed a solution for them which is called Agent Management Portal.