Teletalk

Teletalk is a large telecom company backed by Bangladesh Government. They have a lot of distributors and agent all over the country to sell their products. Managing all these was a very big problem. We have developed a solution for them which is called Agent Management Portal.

Requirement

The requirement of the Agent Management Portal - Teletalk was gathered by Kolpolok Limited by doing a close work with their management, staff, agents, and distributors.

Development

We have used PHP, Laravel Framework and MySQL (Oracle and PostgreSQL also can be used) as a database for the project.

Backup & Purging

An automated system takes data backup on a regular basis. There is also a data purging mechanism to keep the system faster discarding old unused data.

Features

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Teletalk Users and 3rd Party User of the Software.
Admin, Zonal Incharge, Incharge, Agent, Teletalk Staff, 3rd Party Staff.
Department wise trouble ticket management including category and subcategory.
Inventory system for each agents or distributors.
Product sell and accounting.
Non cash service delivery.
Leave Management and Attendance Management.
Office Management and Asset Management.


Feedback

Good work Team Kolpolok. Definitely, we are going to hire them for the new development work.

Group Captain Iftekhar, SMO, Base Bashar, Bangladesh Airforce.

We appreciate the great support we receive from Kolpolok Limited.

Sarzina Siraz, Customer Care Manager, bKash Limited.

We found Kolpolok Limited at the right time of our need. Thanks to Kolpolok Limited.

Tareq, CTO, Venus Telecom.

I believe Kolpolok Limited has the expertise to solve complex problems. I appreciate their nonstop effort for our development works.

Kishore Kumar Das, Founder, Bidyanondo.

Thanks, Kolpolok Team for the great experience.


Projects

Some of our projects are listed below.

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Bangladesh Airforce

Medical Squadron is a Hospital of Bangladesh Airforce. We have automated the day to day process of Medical Squadron. It includes SRS preparation, blueprinting all the details, network infrastructure, software, development, hardware purchase, testing and finally project deployment.

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bKash Limited

bKash is fastest growing largest Fintech company in Bangladesh having 24 million subscribers. They have a large number of customers base seeking customer supports every day. Webchat is one of their customer support medium which is developed by Kolpolok Limited.

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Teletalk

Teletalk is a large telecom company backed by Bangladesh Government. They have a lot of distributors and agent all over the country to sell their products. Managing all these was a very big problem. We have developed a solution for them which is called Agent Management Portal.

See What We Do